In its terms and conditions, SNAP prohibits the travel of people under the age of 18 without being accompanied by a parent or a trusted adult. Also, this age group is not allowed to create a user account.
This rule is common to all internet taxis worldwide and aims to increase security and protect more vulnerable users. Companies are trying to prevent any abuse and possible risks by applying age restrictions for children and teenagers to travel.
The reason for this ban is due to the possibility that people under the age of 18 will not pay attention to using the security features of the application. This age group may not pay enough attention to security points (such as real-time route sharing, matching driver and car user profiles, and reporting problems to support).
At the same time, in general, the nature of internet taxi systems is designed to be crime deterrent and provide a safe experience for all users.
Why shouldn’t people under 18 travel alone with Snap?
Security and easy access to internet taxis are among the reasons why parents prefer to use these services to transport their children. However, the lack of attention of this age group to security points can have serious consequences.
In addition, the travel of people under 18 years of age, without an adult companion, creates more responsibility for the driver users. Although all Snap Driver users are certified by the Fraja Premises Police, looking after children and young people requires skills and experience that may not be available to everyone.
According to the rules and terms of use of Snap, driver users are also required to comply with the regulations related to this age limit. It is a violation to accept passengers under the age of 18 without an adult. Driver users in such situations are allowed to cancel the trip and report “non-observance of travel rules” through the Snap application. This law is continuously communicated to users through Snap’s communication channels.
Comparison of world standards in age limit for internet taxis
The ban on the travel of people under the age of 18, unaccompanied by an adult, has been accepted as an operational standard in many countries of the world. This policy plays an important role in increasing the security of users and reducing possible risks for children and teenagers.
On the “Uber” platform, users are not allowed to register a trip request for people under the age of 18 unaccompanied by an adult. Also, Uber recently launched the “Uber Teen” service, which allows teenagers aged 13 to 17 to create an account. These accounts are defined under the supervision of parents as a subset of their account and follow certain rules to ensure the security of this age group.
“Lift” platform also has similar standards. People must be at least 18 years old to create an account in this service. Lyft driver users are allowed to ask for his ID card in case of doubt about the passenger’s age. If the passenger is unable to prove their age, the driver user can cancel the trip without penalty. Also, people under the age of 18 are only allowed to use this service if accompanied by their parents or a trusted adult.
In Iran, Snap, following these standards, has imposed an age limit of 18 years to create a user account and use its services. This policy is clearly mentioned in the company’s terms and conditions and is designed to ensure the safety of users and the safety of families.
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